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Microsoft Business Solutions-Great Plains is a comprehensive business management solution built on the highly scalable and affordable platform of Microsoft technologies. Whether your path is leading you to e-commerce, customer relationship or supply chain management, Microsoft Business Solutions delivers an integrated set of easy-to-deploy-and-configure business applications and custom services that integrate your business processes, no matter how complex. MBS - Great Plains offers a cost-effective solution for managing and integrating applications, and, with its modular approach, you can license only the functions you currently need, with the option of adding users and additional capabilities in the future.
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Microsoft Customer Relationship Management helps midmarket businesses build profitable customer relationships. Integrated Sales and Customer Service modules enable employees to share information to improve sales success and deliver consistent, efficient customer service. Sales and customer service features include leads and opportunity management, a complete view of customer history, automated incident management, and a searchable knowledgebase. Microsoft CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance. Built using Microsoft .Net technologies, Microsoft CRM is easy to deploy, customize, and use, accessible from Microsoft Outlook and the Web, integrates with other business applications and scales as your business grows.
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